About Ishtika Homes
Ishtika Homes is a unified enterprise platform built specifically for real estate developers, brokers, and sales teams.
This Privacy Policy describes how Ishtika Homes ("we", "our", or "us") collects, uses, stores, and protects your information when you use our platform.
Information We Collect
Account Information
- Name and email address
- Organization/company details
- Platform data: leads, contacts, deals, property listings, activities
Usage Information
- Device information (browser type, operating system)
- Log data (IP address, access times, pages viewed)
- Usage patterns and feature interactions
Cookies
We use cookies to maintain sessions, remember preferences, and analyze usage. You can control cookies through your browser settings.
How We Use Your Information
- Provide platform functionality (lead management, deal tracking, property listings)
- Authenticate your identity and manage your account
- Store and organize business documents you upload
- Enable team collaboration
- Provide analytics and reporting
- Send service updates and support
- Ensure security and prevent fraud
- Comply with legal obligations
Data Security
We implement security measures including:
- Encryption in transit (TLS/SSL) and at rest (AES-256)
- Role-based access controls
- Security monitoring and audit logging
- Regular security assessments
Data Sharing
We do not sell your personal information.
We only share data when:
- Service Providers: Cloud hosting, email delivery (under confidentiality agreements)
- Legal Requirements: Valid legal process, court orders, regulatory requests
- Protection of Rights: To protect our rights, safety, or investigate fraud
- With Your Consent: When you explicitly authorize sharing
Data Retention & Deletion
- Active Accounts: Data retained while your account is active
- Deletion: You can request deletion anytime at info@ishtikahomes.com
- Timeline: Personal data removed within 30 days
- Backups: Deleted data may persist in backups for up to 90 days
Your Rights
You have the right to:
- Access your personal data
- Correct inaccurate data
- Delete your data
- Export your data in a portable format
- Object to certain processing
- Withdraw consent at any time
Contact us at info@ishtikahomes.com to exercise these rights. We respond within 30 days.
Children's Privacy
Ishtika Homes is for professional use by adults. We do not knowingly collect information from children under 13. If we discover we have collected such data, we will delete it promptly.
International Data Transfers
Ishtika Homes operates from India. Your data may be transferred to and processed in India or where our service providers operate. We ensure appropriate safeguards are in place for such transfers.
Changes to This Policy
We may update this policy periodically. We will notify you of material changes via email or in-app notice. Continued use after changes constitutes acceptance.
Contact Us
Ishtika Homes
- Address: Bangalore, Karnataka, India
- Phone: +91 8792528123
- Email: info@ishtikahomes.com
For privacy inquiries, include "Privacy Request" in your email subject.
Governing Law
This Privacy Policy is governed by the laws of India. Disputes shall be subject to the exclusive jurisdiction of courts in Bangalore, Karnataka, India.
Summary
- ✓ We only access data you explicitly provide through Ishtika Homes
- ✓ We don't sell your data or use it for advertising
- ✓ You can request data deletion anytime
- ✓ Your data is encrypted and secured
Thank you for trusting Ishtika Homes with your business data.